- Ordering
   - Order by Phone, Fax, Email, thru the Website or stop by and see us!  Prices subject to change.

    - If by chance the item you would like is not pictured on our  website or available for purchase thru our shopping cart, please enter your contact information along with the items you would like thru the Ordering Info page. Our staff will get back to you within  48hrs to confirm your order.

    - Everything made at Glassworks Studio is 'one of a kind' therefore the quality my vary slightly. We offer a money back guarantee with every order. If you have any questions feel free to call our 800 number at 1-800-490-6695 or email us at info@garthsglassworks.com . We promise a quick response.

    - Wholesale ordering available. Please contact our business office @ 970-586-8619

 - Payment
    - All major credit cards accepted for orders. No checks or money orders accepted for website orders.
                                                                                                   
 - Shipping
    - Due to the  varying weight of our hand made products we do not post shipping costs before or at the time of your order. We will, however, contact you with your final shipping cost and final order total to be charged to your credit card.
    - Items will be shipped within 72 hours of receiving your order.
    - We ship thru UPS. All orders are insured.
    - Handling fee included in final shipping cost.

 - Returns
    -  We’re proud of our work, and we’re glad that you’ve taken an interest in our craft. We offer a money-back guarantee on all of our work. If you are not completely satisfied, please call the shop at 970-586-8619 within 30 days of receiving your order, for instructions on how to return your piece for a full refund or exchange.  Buyer pays shipping.

     - We rarely have trouble with breakage in shipping, but if your item is broken when you open the package, please save all packing materials and call us right away. We’ll file the UPS claim and send you a new piece at no charge to replace the broken one. 

Thank you for your purchase of a unique piece of hand-blown glass from Glassworks Studio and Gallery!
     We’d love to hear what you think of your new piece of glass! If you have any feedback for us, let us know. Send an email to info@garthsglassworks.com , and we’ll include it on our website’s Testimonials page.  

Thanks so much for your purchase! Next time you order, be sure to let us know you’re a repeat customer, and you will receive our repeat customer discount. You can save thousands!

Sincerely,

Glassworks Studio & Gallery